What should I know about the AHCIP card?
Categories: AHCIP
All people covered by AHCIP should have an AHCIP card. If you need to replace your card, or have other questions about your AHCIP card, you can learn more here.
What is an AHCIP card?
Your AHCIP Card provides proof that you are covered by AHCIP. It will display your AHCIP number as well as other personal details.
You can show your AHCIP card when you need medical services in Alberta and the rest of Canada. The fees for your medical treatment will be automatically billed to AHCIP if you show your card. Some examples of places where you should show your AHCIP card include:
- At a doctor’s office
- At the hospital
- For medical laboratory testing
- At the Chiropractor
- To a physiotherapist
- To the pharmacy
Sometimes, you may be asked to show photo identification, such as a driver’s license or a passport, to prove your identity.
Your AHCIP card is not an identity card, and you should never show it or your AHCIP number to anyone other than a medical professional. If you share your AHCIP number, you could be at risk of fraud or identity theft.
How to replace an AHCIP card
If your AHCIP card has been lost or stolen, you should contact Alberta Health and Wellness immediately to order a replacement.
You will be asked to provide your full legal name, mailing address and telephone number. You will also be asked for your AHCIP number. However, if you do not know your AHCIP number, you will be asked for your date of birth and you may be asked to provide other proof of your identity.
Always write down your AHCIP number and keep it in a safe, secure place.
You can order a replacement AHCIP card in 3 ways:
- Telephone (takes 2-3 weeks to receive your new card)
- 780-427-1432, if you are in Edmonton. Elsewhere in Alberta, call Toll-free: 310-0000 then dial 780-427-1432
- Post or Fax (takes 4-6 weeks to receive your new card)
- Fax number: 780-422-0102
- Alberta Health and Wellness
PO Box 1360, Station Main
Edmonton, AB
T5J 2N3
- In Person (receive your new card immediately)
- Main Floor
10025, Jasper Ave NW
Edmonton - 727, 7 Ave SW
Calgary
- Main Floor
Alberta Health and Wellness offices are open from 8:15 am to 4:30 pm, Monday to Friday.
How to report fraud to AHCIP
If you think somebody is using an AHCIP number fraudulently, or if you think your number may have been misused, you should contact AHCIP immediately to report the fraud.
The ACHIP fraud tip line can be called toll-free: 1-866-278-5104.
Your call will not be recorded and you can ask to remain anonymous.
AHCIP takes fraud very seriously. Fraud costs the province money which could be better spent providing health care to Albertans.
Where can I find more information?
You can learn more at Alberta Health and Wellness: Common Questions.
7 Responses on “What should I know about the AHCIP card?”
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The date of birth on my card is incorrect. How can I change that? and What papers do i need to present?
Thank u
Hi Somaia. Please contact AHCIP on +1 780-427-1432 for information about how to change the date on your card.
Hi
Our Baby is born on 10th Jan in calgary and as we are visitors here. When she was discharged from hospital, we were handed over with pink card and helath card number, but not being accepted yet by doctors. please guide us. thanx
I have moved to Ontario and have Ontario coverage now. How do I cancel my Alberta coverage or is it done automatically?
hi, I moved to alberta a couple months ago from ontario, I currently have and Ontario health card, and was wondering how i get an Alberta health card.
hi , i am planning to move to edmonton and i am pregnant
and i am woundering on how i would get a health card and if i would be still covered by sask health if i end up having my baby there ?
hi my baby was born on April 23 and i had her alberta health care number on a piece of paper but I lost it and I need to go to the hospital for her, what can I do?